Privacy Policy

Highlights

At Hotel San Pedro Plaza, we are committed to maintaining the trust and privacy of all visitors to our website: https://www.hotelsanpedroplazacusco.com. We understand that you care about how your information is collected, used, and shared. We only collect personal data necessary to deliver our services, process bookings, and improve your experience through statistical monitoring.

By using our site, you agree to this Privacy Policy. We recommend reviewing this alongside our Terms of Use.

 

1. Data Collection: What and Why?

We collect information to provide a seamless hospitality experience. This includes:

  • Voluntary Information: Data provided via booking forms, contact forms, or direct communications (names, emails, phone numbers, and accommodation preferences).

  • Automatic Information: Data collected through your interaction with our website (IP addresses, browser type, and usage patterns).

  • Third-Party Data: Information from consumer agencies, travel organizations, or social media platforms when you interact with our profiles.

 

2. Cookies and Tracking Technologies

  • Cookies: Small text files used to analyze traffic patterns and remember your preferences. You can disable cookies in your browser settings, though some site features may be limited.

  • Google Analytics: We use this tool to monitor aggregate behavior patterns (e.g., number of visitors, popular pages) without identifying individual users.

  • Web Beacons & Pixels: We may use tools like the Facebook Pixel to measure the effectiveness of our marketing campaigns and online advertisements.

 

3. Financial Transactions

To process reservations, we collect payment information (credit/debit card numbers, expiration dates, and billing addresses). This data is handled through secure third-party payment processors to ensure maximum security; Hotel San Pedro Plaza does not store full sensitive cardholder data on its own servers.

 

4. How We Use Your Information

We use your data for the following purposes:

  • Service Delivery: To manage bookings and communicate about your stay.

  • Internal Operations: To improve our systems, perform data analysis, and manage security.

  • Marketing: To develop strategies and offer promotions (you may opt-out at any time).

  • Legal Compliance: To verify identity, prevent fraud, and comply with legal subpoenas or industry standards.

 

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We only disclose information to:

  • Service Providers: Third parties who assist in payment processing, data storage, or customer service.

  • Legal Authorities: When required by law, warrants, or to protect the safety and rights of our guests and the company.

  • Business Transfers: In the event of a merger or sale of assets, where the acquiring party will assume the same privacy obligations.

 

6. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children. If we discover that a minor has provided information without parental consent, we will take immediate steps to delete such data.

 

7. Data Security

We implement reasonable physical and electronic safeguards to protect your information from loss or unauthorized access. However, no transmission over the internet is 100% secure. We encourage users to take precautions when sharing personal data online.

 

8. Data Retention and Your Rights

  • Retention: Comments and metadata are kept indefinitely to facilitate follow-up interactions. Profile data for registered users is kept as long as the account is active.

  • Your Rights: You have the right to request an exported file of the personal data we hold about you, or to request the deletion of your data (excluding information we are legally mandated to keep for administrative or security purposes).

 

9. Updates to this Policy

This policy may be updated periodically to reflect changes in our practices. We will notify you by posting the updated version on this page. Continued use of our services constitutes acceptance of the revised policy.

 

Contact Us

For any questions, or to exercise your rights to access or delete your data, please contact us at: Email: sanpedroplazacusco@gmail.com Address: Mantas N° 115, Cusco, Perú

Last updated: January, 2026